Refund Policy

1. 14-Day Money-Back Guarantee

If you're not satisfied with Work Captor Pro, you can request a full refund within 14 days of your firstpayment — whether you're on a monthly or annual plan, and no matter the reason. No questions asked.

2. What's Covered

• Your first Pro payment — covered in full if requested within 14 days of that charge.
• Plan changes — if you switch from monthly to annual (or vice versa), the 14-day window applies to that specific charge, not your original signup date.

3. What's Not Covered

This guarantee applies once per customer, to a first payment only. It does not cover:

• Renewal charges — subsequent monthly or annual charges after your initial 14-day window has passed. Cancel any time from Settings before your renewal date to avoid being charged again; cancellation takes effect at the end of the current billing period and does not itself trigger a refund.
• Repeat refund requests — accounts that repeatedly subscribe and request a refund may be declined and are subject to Section 5 of our Terms of Service (Acceptable Use).

4. How to Request a Refund

Reach out via our Contact page (choose the “Account & Billing” topic) or email [email protected] from your account's registered email address. Let us know it's a refund request — we don't need a reason, but we're always glad to hear feedback on what didn't work for you.

5. Processing Time & Method

Approved refunds are issued to your original payment method via Dodo Payments, our payment processor. Refunds typically appear within 5–10 business days, depending on your bank or card issuer.

6. Effect on Your Account

Once a refund is processed, your subscription is cancelled and your account moves to the Free plan immediately. Your Content is not affected — everything you've tracked stays exactly as it was, subject to the Free plan's limits, and is handled per our Privacy Policy.

7. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be communicated via the Service or by email before they take effect.

8. Contact

Questions about this Refund Policy? Reach out via our Contact page or email us at [email protected].